Compare · Capsule
Gather360 vs Capsule: which suits a small UK team?
Capsule is a well-established CRM from a company registered in England, with pipelines, integrations and a free plan. Gather360 is simpler still. Here is how they differ.
30-day free trial · no card · £12.99 + VAT per person a month after
The short answer
Pick Capsule if you want a sales pipeline, integrations such as Xero, email templates and a free plan for 2 users; from Growth upwards you also get email sync and automations. Pick Gather360 if you want fewer moving parts: one shared client list with notes, follow-ups and documents, one plan with every feature, at £12.99 + VAT a user.
Last checked 27 October 2026
Gather360 and Capsule side by side
Capsule does more. Where it does, the table says so.
| Gather360 | Capsule | |
|---|---|---|
| Price per user | £12.99 + VAT a month, or £129.90 + VAT a year | Starter £14, Growth £27, Advanced £42 a user a month, billed annually. Ultimate on request |
| Free plan | No | Yes, up to 2 users and 250 contacts |
| Free trial | 30 days, no card | 14 days, no card |
| What is included | Every feature on every seat, one plan | Tiers with contact limits (30,000 on Starter, 60,000 on Growth, 120,000 on Advanced) |
| Email sync | No | Yes, on Growth and above. Gmail or Outlook sending on every plan |
| Pipelines and deals | No | Yes, one pipeline on Free, multiple on Growth and above |
| Marketing tools | No | Yes, email templates, plus a Marketing add-on |
| Integrations and API | No | Yes, including Xero and Zendesk from Starter |
| Mobile app | Works in your phone’s browser, no app-store app | See their site |
| Setup effort | Low. Add clients and go | Low to moderate, depending on the tier |
| UK company | Yes, built and hosted in the UK | Yes, Zestia Ltd, registered in England |
| Contract | None. Cancel any time | Annual or monthly billing. Check their terms |
Prices checked on 27 October 2026 on Capsule’s own site (capsulecrm.com/pricing, shown in GBP) and may change. Prices shown are for annual billing; monthly billing costs more, see their pricing page. VAT treatment was not stated on their page. Gather360 prices exclude VAT.
Which one should you pick?
Choose Gather360 if…
- You want the same features for everyone on the team, with no tiers to compare
- Your work is mostly existing clients and the next thing you owe each one
- You want documents filed against each client
- You want a 30-day trial, with no card
- You prefer paying monthly with no contract
Choose Capsule if…
- You want a sales pipeline, or several
- You use Xero or other tools Capsule connects to
- You want email sync and workflow automations (Growth and above)
- You are 1 or 2 people and 250 contacts on the free plan is enough
- You want reporting dashboards
Less to choose
One plan, one list, one home screen
Gather360 has one plan. There are no contact limits to watch and no feature you discover is on the next tier up.
What you get is the core of a CRM for a small team: clients, contacts, notes, follow-ups and documents, with roles for owner, admin and user. The home screen tells you what is overdue and what is due this week.
- Unlimited clients, contacts, notes, follow-ups and documents
- Search across clients and contacts
- Managed tag and sector lists so spelling stays consistent
What a 5-person team pays in a year
Using the prices on each pricing page on 27 October 2026.
Gather360
- Monthly: 5 × £12.99 × 12 = £779.40 + VAT
- Yearly: 5 × £129.90 = £649.50 + VAT
Capsule, billed annually
- Starter: 5 × £14 × 12 = £840
- Growth, the first tier with email sync and multiple pipelines: 5 × £27 × 12 = £1,620
Capsule’s page did not say whether these include VAT, so check before you compare like for like. If you are 2 people or fewer, Capsule’s free plan costs nothing. See their pricing page for monthly billing.
Try Gather360 without signing up
Open the demo as a recruitment agency and click around a full client list.
30-day free trial · no card · £12.99 + VAT per person a month after
Questions people ask
Is Capsule a UK company?
Yes. Capsule’s site says it is a service of Zestia Ltd, registered in England. Gather360 is also built and hosted in the UK.
Does Capsule have a free plan?
Yes. On 27 October 2026 Capsule’s free plan allowed up to 2 users and 250 contacts, with one sales pipeline.
Is Gather360 cheaper than Capsule?
For a 5-person team on annual billing, Gather360 Yearly is £649.50 + VAT against £840 for Capsule Starter, using prices checked on 27 October 2026. Capsule includes more features at each tier.
Does Gather360 connect to Xero like Capsule?
No. Gather360 has no integrations or API. If you need Xero linked to your CRM, Capsule is the better fit.
Can I move from Capsule to Gather360?
Export your contacts as a spreadsheet and send it to hello@gather360.co.uk. We will help you bring it in. There is no import wizard.
See if it fits in ten minutes
Click round the live demo with no sign-up, or start a free trial with your own clients. No card, no sales call.
30-day free trial · no card · £12.99 + VAT per person a month after