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Feature · Clients

One record for every client, with everything on it

Company details at the top, then the people, the notes, the follow-ups and the documents in tabs underneath. The whole story of a client in one place.

30-day free trial · no card · £12.99 + VAT per person a month after

Gather360 clients list for a construction firm showing sector, contact count, last touched and status

The short answer

Client management software keeps a single record for each customer so anyone on your team can see who they are, who you deal with there and what has happened. In Gather360 each client holds its sector, email, phone, website, address, tags and status, with tabs for contacts, notes, follow-ups and documents. It costs £12.99 + VAT per user a month.

The client record

The details you actually look up

Name, sector, email, phone, website and address. Tags for whatever matters to you: priority, region, retainer, the lot. That is the whole form, and only the name is required.

We left out the forty custom fields bigger CRMs ask for. Most small businesses never fill them in, and an empty field tells you nothing.

  • Sector and tags come from shared lists, so they stay spelt the same
  • Shows when the client was added and by whom
  • Active or archived, so old clients drop out of the way without being lost
An HR consultancy client record showing sector, contact details, address and tags

Five tabs on every client

Each tab shows a count, so you can see at a glance how much is there.

Overview

The company details, sector and tags, and who added the client.

Contacts

The people you deal with there, with job title, email and phone.

Read more

Notes

Every call and meeting written down, newest first, with who wrote it.

Read more

Documents

Contracts, quotes and CVs filed against the client and stored privately.

Read more

Follow-ups

What happens next, when, and whose job it is.

Read more

A clients list that shows who has gone quiet

The clients list shows each client’s sector, how many contacts you hold there and when it was last touched. Sort by last touched and the clients nobody has spoken to in months rise to the top.

Search the list by name, email, sector or tag. Switch between active, archived and all with one click.

Recruitment agency clients list sorted by last touched, with active, archived and all filters

From a spreadsheet row to a working record

  1. 1

    Add the client

    Name first, then whatever details you have. You can fill in the rest later.

  2. 2

    Add the people

    Put in the contacts you deal with, so the next person knows who to ring.

  3. 3

    Set the next step

    Add a follow-up with a date. It will show on the home screen when it is due.

  4. 4

    Archive when it ends

    The record and its history stay, out of your day-to-day list. Restore it any time.

Put your top ten clients in and see

Thirty days free, no card. If it is not for you, let the trial run out and nothing is charged.

30-day free trial · no card · £12.99 + VAT per person a month after

Questions people ask

Is there a limit on the number of clients?

No. Clients, contacts, notes, follow-ups and documents are unlimited on every seat.

Can I add custom fields?

No. Each client has a fixed set of fields plus tags. Tags cover most of what people use custom fields for, such as region or client type.

What is the difference between archiving and deleting a client?

Archiving hides the client from your active list but keeps everything on it, and you can restore it. Deleting is permanent, removes the client’s contacts, notes, follow-ups and documents with it, and only the account owner can do it.

Can I import my clients from Excel?

There is no import wizard. Send your spreadsheet to hello@gather360.co.uk and we will help you get your clients in.

Can team members see each other’s clients?

Yes. Everyone on the team sees every client. Gather360 is built for small teams who share their clients, so there is no per-record privacy.

How much does it cost?

£12.99 + VAT per user a month, or £129.90 + VAT a year. Every feature is included, with a 30-day free trial and no card needed.

See if it fits in ten minutes

Click round the live demo with no sign-up, or start a free trial with your own clients. No card, no sales call.

30-day free trial · no card · £12.99 + VAT per person a month after