Guides

CRM guides for UK small businesses

Straight answers to the questions people ask before they choose a CRM. What it is, what it costs, whether you need one, and how to move off a spreadsheet without losing anything.

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The short answer

These guides answer the common questions UK small businesses have about CRM software: what a CRM is, how much one costs, how it compares with a spreadsheet, whether you need one at all, how to move your data across and what UK GDPR expects. Each starts with a short answer, then the detail. We make Gather360, and we say so where it matters.

All guides

Start with the question you have. Every guide gives the short answer first.

What is a CRM?

What a CRM is, what it does and what to look for, in plain English.

Best CRM for small business UK

HubSpot, Pipedrive, Capsule, Zoho CRM and Gather360 compared fairly, with UK prices.

How much does a CRM cost?

UK CRM price bands with real examples, and the costs that are easy to miss.

CRM vs spreadsheet

What Excel does well, where it breaks, and when to switch.

Do I need a CRM?

Five signs you do, three signs you don’t, and what to try first.

Moving from Excel to a CRM

What to tidy first, and how to bring your clients across cleanly.

CRM and GDPR

Lawful basis, retention and subject access, in plain English.

CRM for sole traders

What one person needs from a CRM, and what to skip.

Who writes these, and why

We make Gather360, a simple web CRM for UK small businesses. These guides are written for owners and small teams who want a clear answer, not a sales pitch. Where we compare other CRMs we name them, say what they do better, and give the date we checked their prices.

If you would rather see a CRM than read about one, the free demo opens with made-up data and no sign-up. Prices are on the pricing page.

Questions people ask

Are these guides only about Gather360?

No. They cover CRM in general and name other options, including HubSpot, Pipedrive, Capsule and Zoho CRM. Where Gather360 comes up we say plainly that it is ours.

How up to date are the prices in the guides?

Each guide that quotes another company’s price says the date we checked it on that company’s own pricing page. Prices change, so check theirs before you buy.

Is the GDPR guide legal advice?

No. It is general information about UK GDPR for small businesses keeping client contact details. For your own situation, read the ICO’s guidance or speak to a qualified adviser.

What does Gather360 cost?

£12.99 + VAT per user a month, or £129.90 + VAT per user a year. Every feature on every seat, with a 30-day free trial and no card needed.

See if it fits in ten minutes

Click round the live demo with no sign-up, or start a free trial with your own clients. No card, no sales call.