Compare · Zoho CRM
Gather360 vs Zoho CRM: which suits a small UK team?
Zoho CRM is a deep, highly customisable CRM with a free edition and low entry prices. Gather360 is a small, fixed set of tools you can learn in an afternoon.
30-day free trial · no card · £12.99 + VAT per person a month after
The short answer
Pick Zoho CRM if you want lots of features for the money: a free edition for 3 users, Standard from £12 a user a month billed annually, email integration, workflows and the wider Zoho suite. Pick Gather360 if you want something your team can use on day one without configuring it: clients, notes, follow-ups and documents, at £12.99 + VAT a user.
Last checked 27 October 2026
Gather360 and Zoho CRM side by side
Zoho CRM does far more. Where it does, the table says so.
| Gather360 | Zoho CRM | |
|---|---|---|
| Price per user | £12.99 + VAT a month, or £129.90 + VAT a year | Standard £12 billed annually or £16 monthly; Professional £18 annually or £28 monthly; plus VAT |
| Free plan | No | Yes, free edition for up to 3 users |
| Free trial | 30 days, no card | Yes, on paid editions. See their site for the length |
| What is included | Every feature on every seat, one plan | Free, Standard, Professional, Enterprise and Ultimate editions, plus add-ons |
| Email sync | No | Yes, email integration from Standard |
| Pipelines and deals | No | Yes, deals and pipelines |
| Marketing tools | No | Yes, mass email from Standard, and other Zoho apps |
| Integrations and API | No | Yes |
| Mobile app | Works in your phone’s browser, no app-store app | Yes, Zoho CRM mobile apps |
| Setup effort | Low. Add clients and go | Higher. There is a lot to configure |
| UK-built and UK-hosted | Yes | No |
| Contract | None. Cancel any time | No contracts, pay monthly or yearly |
Prices checked on 27 October 2026 on Zoho’s own site (zoho.com/crm/zohocrm-pricing.html, shown in GBP for a UK visitor) and may change. Zoho states local taxes such as VAT are charged on top. Gather360 prices exclude VAT.
Which one should you pick?
Choose Gather360 if…
- You want your team using it today, not after a setup project
- You want a short list of features that all make sense to a small team
- You want one plan, with no editions to compare
- You want your data hosted in the UK
- Your team has tried a big CRM before and stopped using it
Choose Zoho CRM if…
- You are 3 people or fewer and the free edition covers you
- You want email integration, workflows and mass email at a low price
- You want deals, pipelines and reports
- You use, or want, other Zoho apps alongside it
- You or someone on the team enjoys configuring software
Less to learn
Nothing to configure before it is useful
Zoho CRM can be shaped into almost anything, which is its strength. It also means someone has to do the shaping.
Gather360 comes ready. Add a client, add the people there, write a note, set a follow-up. Owners and admins manage the tag and sector lists so everyone files things the same way. That is the setup.
- Roles for owner, admin and user
- Invites by email
- Works in any modern browser on desktop, tablet and phone
What a 5-person team pays in a year
Using the prices on each pricing page on 27 October 2026, all before VAT.
Gather360
- Monthly: 5 × £12.99 × 12 = £779.40 + VAT
- Yearly: 5 × £129.90 = £649.50 + VAT
Zoho CRM Standard
- Billed annually: 5 × £12 × 12 = £720 + VAT
- Billed monthly: 5 × £16 × 12 = £960 + VAT
So Zoho CRM Standard costs a little more than Gather360 over a year, and includes much more. If Professional is the edition you would need, it is 5 × £18 × 12 = £1,080 + VAT billed annually. Check their pricing page for the current figures.
See how little there is to set up
Open the demo as an HR consultancy. No sign-up, made-up data.
30-day free trial · no card · £12.99 + VAT per person a month after
Questions people ask
Is Zoho CRM free?
Zoho CRM has a free edition for up to 3 users, checked on 27 October 2026. Paid editions start with Standard at £12 a user a month billed annually, plus VAT.
Is Gather360 simpler than Zoho CRM?
Yes, and it does a lot less. Gather360 covers clients, contacts, notes, follow-ups, documents and team roles. Zoho CRM adds deals, email integration, workflows, reports and much more.
Is Gather360 cheaper than Zoho CRM?
For 5 people over a year, Gather360 Yearly is £649.50 + VAT and Zoho CRM Standard billed annually is £720 + VAT, using prices checked on 27 October 2026. Zoho’s free edition costs nothing for up to 3 users.
Where is my data stored?
Gather360 is hosted in the UK, and each customer’s data is kept separate from every other customer’s. For Zoho’s data centre options, see Zoho’s own site.
Can I move from Zoho CRM to Gather360?
Export your accounts and contacts as a spreadsheet and send it to hello@gather360.co.uk. We will help you get it in. There is no import wizard.
See if it fits in ten minutes
Click round the live demo with no sign-up, or start a free trial with your own clients. No card, no sales call.
30-day free trial · no card · £12.99 + VAT per person a month after